Privacy Policy

At PN 2.0 FRA edition, we take your privacy seriously. This Privacy Policy explains what personal data we collect, how we use it, and what rights you have under the UK GDPR, EU GDPR, and other relevant data protection laws.

By using our website or services, you agree to the practices described in this policy.

1. Who we are

PN 2.0 FRA edition is the data controller for the personal information collected on this website.
If you have any questions about this policy, you can contact us at: .

2. What data we collect

We may collect the following types of information:

Personal data you provide: name, email address, phone number, billing/shipping details, and payment information.

Usage data: information about how you use our website (e.g. pages viewed, time spent).

Technical data: IP address, browser type, device identifiers, and cookies.

We do not intentionally collect data from children under 16.

3. How we collect data

We collect personal data when you:

Fill in forms on our website

Purchase a product or service

Subscribe to our emails or newsletters

Contact us directly

Interact with our website (via cookies and similar technologies)

4. How we use your data

We use your personal data to:

Provide and improve our services

Process payments and fulfil orders

Respond to enquiries or support requests

Send relevant updates, offers, or newsletters (if you opt-in)

Analyse website usage and improve user experience

Meet legal or regulatory obligations

Protect our rights, property, and security of users

We will only process your data when we have a lawful basis under GDPR, such as:

Your consent

Fulfilling a contract with you

Legal obligations

Legitimate interests (e.g. improving services, preventing fraud)

5. Cookies and tracking

We use cookies and similar technologies to make our website work and to understand how it is used. Some cookies are essential, while others help us improve your experience.

You can control or disable cookies through your browser settings. For more information, see our Cookie Policy.

6. Sharing your data

We do not sell your personal data. We may share it with:

Trusted service providers (e.g. payment processors, IT hosting, email services)

Professional advisers (e.g. accountants, legal advisers)

Regulators, law enforcement, or courts when required by law

All third parties are required to keep your data secure and only use it for the agreed purposes.

7. International transfers

If we transfer your data outside the UK/EEA, we ensure it is protected with appropriate safeguards (such as Standard Contractual Clauses or adequacy decisions).

8. Data retention

We keep your personal data only as long as necessary for the purposes collected, including any legal, accounting, or reporting requirements. After this period, your data will be securely deleted or anonymised.

9. Your rights

Under GDPR, you have the following rights:

Access – to request a copy of your personal data

Rectification – to correct inaccurate or incomplete data

Erasure – to request deletion of your data (“right to be forgotten”)

Restriction – to limit how we use your data

Portability – to receive your data in a structured, machine-readable format

Objection – to object to processing based on legitimate interests or direct marketing

Withdraw consent – where processing is based on consent, you can withdraw it anytime

To exercise your rights, contact us at . You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your rights have been infringed.

10. Security

We use technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure. However, no system can be 100% secure, so we cannot guarantee absolute security.

11. Links to other sites

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies when you visit them.

12. Updates to this policy

We may update this Privacy Policy from time to time. Any material changes will be posted on this page, and we may notify you by email if appropriate.